Heavenly Fold Refund and Returns Policy

At Heavenly Fold, we want you to be completely satisfied with your purchase. Please review our refund and returns policy below for more details.

1. Returns
1.1. We accept returns within 15 days of receiving your order.
1.2. Items must be unused, in the original condition, and in the original packaging.
1.3. To initiate a return, please contact us at hvnlyfoldcontact@gmail.com with your order details.

2. Refunds
2.1. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
2.2. If approved, your refund will be processed to your original payment method within 7-10 business days.
2.3. Shipping charges are non-refundable unless the return is due to a defect or error on our part.

3. Damaged or Defective Items
3.1. If you receive a damaged or defective item, please contact us immediately at hvnlyfoldcontact@gmail.com with photos of the item and your order details.
3.2. We will offer a full refund or replacement for damaged or defective items.

4. Exchanges
4.1. We currently do not offer exchanges. If you wish to exchange an item, please return the original item and place a new order.

5. Non-Returnable Items
5.1. Certain items, such as personalized or clearance products, are non-returnable and non-refundable. Please check the product description for details.

6. Contact Us
For any questions regarding returns or refunds, feel free to email us at hvnlyfoldcontact@gmail.com.

Heavenly Fold – Reach the Unreached.