Heavenly Fold Shipping Policy
At Heavenly Fold, we strive to deliver your order quickly and efficiently. Please review the details of our shipping policy, including processing times, shipping rates, and delivery expectations.
1. Order Processing
1.1. All orders are processed within 1-5 business days (excluding weekends and holidays).
1.2. In case of delays due to high order volumes or unforeseen circumstances, we will notify you via email.
1.3. Once your order is processed, you will receive a shipping confirmation email with tracking details.
2. Shipping Rates & Delivery Time
2.1. Shipping costs are calculated at checkout based on your location and selected shipping method.
2.2. Estimated delivery times:
- Domestic Shipping (Within [Your Country]): 3-7 business days
- International Shipping: 7-21 business days (varies by destination and customs processing)
2.3. Delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, customs, or local disruptions.
3. International Shipping
3.1. We offer worldwide shipping. However, certain regions may have limited shipping availability.
3.2. International customers are responsible for any customs fees, duties, or taxes imposed by their country. Heavenly Fold is not responsible for delays due to customs clearance.
4. Tracking Your Order
4.1. Once your order has been shipped, you will receive a tracking number via email.
4.2. Tracking updates may take 24-48 hours to reflect after shipping.
5. Lost or Delayed Packages
5.1. If your package is lost or significantly delayed, please contact us at hvnlyfoldcontact@gmail.com with your order details.
5.2. We will work with the shipping carrier to resolve the issue. However, Heavenly Fold is not responsible for lost or stolen packages after delivery.
6. Address Errors & Failed Deliveries
6.1. Please ensure your shipping address is accurate at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.
6.2. If a package is returned to us due to an incorrect address or failed delivery attempt, the customer is responsible for re-shipping costs.
7. Contact Us
For any shipping-related questions, feel free to email us at hvnlyfoldcontact@gmail.com.
Heavenly Fold – Reach the Unreach.